INITIATIVE AIMED AT REACHING OUT TO THE MULTIPLE STAKEHOLDERS VIA FACEBOOK & TWITTER
Jet Airways, India’s premier international airline, today announced a social media customer connect initiative for its multiple stakeholders. Jet Airways has created communities on Facebook and Twitter – two of the world’s largest social media networking websites, with the objective of reaching a larger cross-section of its customers and keeping them informed on a real-time basis.
Besides being a connecting medium, the Jet Airways communities – www.facebook.com/jetairways and www.twitter.com/jetairways – will also provide guests with news updates about flight schedules, new customer programs, route additions, services and special offers, etc.
Mr. Nikos Kardassis, Acting CEO, Jet Airways, said, “Social Media is fast gaining prominence in a wired world and these initiatives would help Jet Airways in actively engaging and interacting with all our stakeholders. Our guests and customers will find these channels especially helpful as it will provide them with access to real-time information, leading to significantly enhanced customer satisfaction. Our presence on Facebook and Twitter will also help in generating important feedback that would help us improve the overall experience for our guests.”
Browse the official Jet Airways Facebook account and become a Fan. Here, you will be able to view the airline’s latest information, photos, videos and more, which will be updated from time-to-time. What\'s more, you can also connect with other Jet Airways fans and share your experiences.
Stay updated on-the-go with promotions, trivia, real-time help, maintenance alerts, best deals, news feeds and more with the official Jet Airways Twitter account.
This platform will give the airline a better opportunity to serve, inform and share any new developments with its guests, who in turn can also discuss, network, share and connect with Jet Airways.
This latest initiative, in addition to Jet Airways’ existing customer connect programs that include mobile alert services, direct emailers etc., will help to significantly enhance the overall Jet Airways experience.
For further details on Jet Airways’ social media initiatives, guests can visit the airline’s website at www.jetairways.com.
About Jet Airways
Jet Airways currently operates a fleet of 89 aircraft, which includes 10 Boeing 777-300 ER aircraft, 12 Airbus A330-200 aircraft, 53 next generation Boeing 737-700/800/900 aircraft and 14 modern ATR 72-500 turboprop aircraft. With an average fleet age of 4.58 years, the airline has one of the youngest aircraft fleet in the world.
Flights to 61 destinations span the length and breadth of India and beyond, including New York (both JFK and Newark), Toronto, Brussels, London (Heathrow), Hong Kong, Singapore, Kuala Lumpur, Colombo, Bangkok, Kathmandu, Dhaka, Kuwait, Bahrain, Muscat, Doha, Abu Dhabi, Dubai, Jeddah, Sharjah and Riyadh.
About Jet Airways Konnect
Jet Airways Konnect is Jet Airways’ all-economy service on key domestic routes, designed to meet the needs of the low-fare segment with value-for-money fares.
Jet Airways Konnect links five major metros- Mumbai, Delhi, Chennai, Bengaluru and Kolkata - with several destinations across India, operating over 195 flights daily.
Jet Airways and its all-economy, no-frills Jet Airways Konnect service together operate over 300 flights daily.
JetLite is a wholly owned subsidiary of Jet Airways India Ltd. and was acquired by Jet Airways in April 2007. Positioned as an all-economy, no-frills airline, JetLite operates a fleet of 23 aircraft, which includes 16 Boeing 737 series and 7 Canadian Regional Jets 200 Series. The airline flies to 28 domestic destinations and 2 international destinations (Kathmandu and Colombo), operating over 110 flights a day, on average.
Jet Airways, Jet Airways Konnect, its all-economy, no-frills service, and JetLite have a combined fleet strength of 112 aircraft and operate over 410 flights daily.